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Our site (www.desmo-racing.com) is administered by Michael Parent
- Company Name: DESMO-RACING
- Siren: 519517270 Code APE 4791B
- VAT number : FR54519517270
- Address: 1928 chemin du coussous 13130 Berre l'étang
- Phone: 0625253487
- Email Address: email@example.com
The online store sites and desmo desmo-racing.fr-racing.com has been set up by the company DESMO-RACING, which is the operator of this site. Any order under a product appearing in the online store's website desmo-racing.fr requires prior consultation générales.En consequence of these conditions, the consumer is fully informed of the fact that its agreement on the content of these conditions does not require the signature of this document, insofar as the customer wishes to order online the products presented in the framework of the shop's website. The consumer has the option to save these conditions, provided that the backup is their sole responsibility. The online store set up by society DESMO-RACING through the website lists the following information:
- Legal notice enabling precise identification of the company DESMO-RACING.
- Presentation of the essential characteristics of the goods offered.
- Indication, in French currency prices of goods and, where appropriate, delivery charges.
- Indication of the arrangements for payment, delivery or performance.
- The existence of a right of withdrawal.
- The validity of the offer or the price.
All this information is presented in French. The consumer states have full legal capacity to enter under these conditions.
These terms represent all obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions of these terms and conditions. No general or specific in documents sent or given by the consumer may be incorporated herein, since these documents are inconsistent with these terms.
Article 2: Object
These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods and services offered by the company to the consumer DESMO-RACING.
Article 3: Contract Documents
This contract consists of the following contractual documents, presented in hierarchical order décroisssant: these terms, the order form. In case of conflict between the provisions contained in the documents of different ranks, the document's provisions above shall prevail.
Article 4: Entry into force - length
These conditions come into force on the date of signing the purchase order. These general conditions are concluded for the time necessary for the provision of goods and services purchased, until the expiry of the guarantees provided by the company DESMO-RACING.
Article 5: Electronic Signature
The "double click" the consumer on the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Article 6: Order Confirmation
The contractual information will be confirmed via e-maiil later than the time of delivery or failing that, to the address specified by the consumer in the purchase order. We reserve the right to cancel your order, if it indicates a faulty or elements (price, description, photo, ...).
Article 7: Proof of the transaction
The records stored in computer systems company DESMO-RACING in conditions of reasonable safety, will be considered proof of communications, orders, payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 8: Product information
8-a:-RACING DESMO The company has on its website to sell products with the features necessary to allow compliance with article L 111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before prisede the command of the essential characteristics of the products they wish to buy.
8-b: The offers presented by the company-RACING DESMO are valid only within the limits of available stocks.
Article 9: Price
b9-a: Prices are quoted in Euro and are valid until the date of sending the order by the consumer. They do not include delivery charges, charged extra, and indicated before the validation of the order. The prices include the VAT at the date of the order and any change in the VAT rate will be reflected in the prices of the online store. Payment of the full price must be made when ordering. At no time, the payments can not be considered as a deposit or installments. Public prices and pictograms are rounded off and given for information only.
Article 10: Payment
To set the order, the consumer has, at its option, of all the payment methods listed in the order form. The consumer provides the company DESMO RACING-it has the required permission to use the payment method chosen by him, when confirming the order. The company DESMO-RACING reserves the right to suspend any order management and delivery in case of refusal to authorize payment by credit card from certified financial institution or non-payment of ca. The company DESMO-RACING specifically reserves the right to refuse delivery or to deliver an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is being of Directors. The company DESMO-RACING has established a procedure for control checks to ensure that no person using the bank details of another person without his knowledge. As part of this audit, it will ask the client to send email to the company-RACING DESMO a copy of a photo ID and proof of address. The order will be confirmed after receipt and verification by us of parts sent.
Article 11: Availability of products
The order will be executed no later than within 30 days from the day following that on which the consumer ordered. In case of unavailability of the ordered product, especially because of our suppliers, the consumer will be informed immediately and will be able to cancel the order. The consumer will then have the option of requesting either a refund of amounts paid within 30 days or less before their payment, or exchange the product.
Article 12: Delivery
CAUTION: If your package was clearly damaged on delivery, refuse it. Do not sign the delivery note. This will avoid paying the return shipping cost. The products are delivered to the address specified by the customer on the order form. Delivery times are 72 hours in ordinary times, but can reach 4 to 10 day promotional period following the number of orders. The consumer is required to check the status of the packaging of the goods upon delivery and report any damage to the carrier on the delivery order, and the company DESMO-RACING, within a week . Regarding shipment, we work primarily with the post and chonopost. In both cases, once we do a shipment, you immediately receive an email informing you.
Being in the field of motorcycle, it is impossible to store all of the pieces in your word given the number of brands, models and existing parts. However, 60% of the products we offer are available within a period ranging from 24 to 72h. For the remaining 40%, depending on season and supply of each supplier, we make orders directly to the plants. We receive the products within up to 8 days. After this delay, we offer a replacement product of similar price and brand. If the substitute does not suit you, we will refund as soon as possible.
Article 13: Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to slip, damaged package, broken products, ...) must be indicated on the delivery form of "handwritten reserves", accompanied by the signature of the customer . The consumer must confirm this problem by sending the carrier within two (2) business days following the date of delivery by mail with return receipt stating the said claims. The consumer must send a copy of this letter by mail or by mail to the company DESMO-RACING, 1928 chemin du coussous , 13130 Berre l'Etang (FRANCE).
Article 14: Delivery errors
14-a: The consumer must make to society DESMO-RACING same day delivery or no later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or as compared with the data on the order form. Any claim made after this time will be rejected.
14-b: The formulation of this claim from the company DESMO-RACING will be in the form of email to desmoracing.com @ gmail.com
14-c: Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company DESMO-RACING from any liability vis-à-vis the consumer.
14-d: Upon receipt of the complaint, the company DESMO-RACING assign a number of exchange of the product (s) (s) concerned and communicate by e-mail or telephone to consumers. The exchange of a product can take place only after the allocation to the consumer of a number of exchange that the approach outlined above.
14-e: In case of wrong delivery or exchange any product for exchange or refund will be returned to RACING-DESMO society as a whole and in its packaging, in Collissimo Reommandé, at the following address: DESMO-RACING, 1928 chemin du coussous , 13130 Berre l'Etang (FRANCE). To be accepted, any return will be reported in advance to the company's Customer Service DESMO-RACING. Mailing costs are borne by society DESMO-RACING, except where it would prove that the product does not match the original declaration made by the consumer in the right of return.
Article 15: Product Warranty
In accordance with Article 4 of Decree No. 78-464 of 24 March 1978, the provisions hereof may not deprive consumers of the legal guarantee which obliges the seller to guarantee against all consequences of defects of the thing sold. The consumer is expressly informed that the company DESMO-RACING is not the producer of the products featured in the website within the meaning of Law No. 98-389 of 19 May 1998 and relating to the liability for products defective. Accordingly, in case of damage to a person or property by a defective product, only the liability of the producer of the latter may be sought by the consumer, on the basis of information on the packaging of said product . Conditions and the manufacturer warranty period are shown on the relevant product. Given the turnover frequency components of motorcycle parts, DESMO-RACING may, upon request, inform the consumer of the availability of spare parts of products offered and how to possibly get them.
Some of our pieces are technical in nature need to be installed by professionals to ensure the proper functioning of these parts. Otherwise, the manufacturer does not assume warranty.
Warranty claims must be accompanied by a written authority issued by a professional for installation of your room. Otherwise, your room may not be supported by us as collateral. As part of racing parts or items, used or reconditioned, the guarantee does not apply unless specified.
Article 16: Right of withdrawal
The consumer has 7 calendar days to return, at its expense, the products do not suit him, except for articles used or reconditioned, unless error on our part. This period starts from the date of receipt of order. If this deadline expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day. It is imperative to declare the return command within 7 calendar days.
Attention may be given a discount in case of product degradation of the client. All returns must be reported prior to the Customer service of society DESMO-RACING E-mail (desmoracing.com @ gmail.com). A return number will be assigned to the product and must be visible on the package. The product must be returned by Fedex, by Colissimo or any other carrier with a tracking sends it to an address that will be communicated during the return command. Will only products returned in their entirety, in their original packaging complete and intact and in perfect condition for sale. Any product that has been damaged or whose original packaging has been damaged, will be refunded or exchanged or will be a discount. This right of withdrawal is without penalty, except for return shipping costs. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, re-shipment will be the consumer's expense. Upon exercise of the right of withdrawal, DESMO-RACING will make every effort to reimburse the consumer (less the shipping costs in the case of an article where the charges are included in the price of the item) in within 15 days. However, given the technical nature of products sold, this period may be extended to 30 days, especially when the product needs a technical audit (see products to be tested in advance). The consumer will then be refunded by crediting his bank account (secure transaction) if paid by credit card or by check in other cases.
Article 17: Return Process - Exchange, Deposit or Refund
You can conforméent with Article L 121-16 of the French Consumer Code at your expense to return the product within 14 working days from receipt for an exchange or refund. However, you must follow our returns procedure outlined below:
- Contact DESMO RACING-mail to obtain a Return Authorization Number (RMA) before any return of the product. (The number of NAR is to register your return package, without this number, your package will be systematically refused).
- Prepare a package back inside with the parts in their original unopened and undamaged. (The original packaging of each piece must be preserved and be free of any label or marking).
- Send your package back only to the following address:
No return: ...........
1928 chemin du coussous
13130 Berre l'Etang (FRANCE)
Be careful, you have 14 days from receipt of the package to return it. After this period, any application will be denied.
Article 18: Force Majeure
Neither party has breached its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered fortuitous event or force majeure any facts or circumstances irresistible, external parties, unpredictable, unavoidable, independent of the will of the parties and which can not be prevented by them, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware. Both parties will then, within a month, except impossibility due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued. If the force majeure lasts for more than three months, these terms may be terminated by the aggrieved party. In Express, are considered as force majeure or unforeseeable circumstances, beyond those usually retained by the decisions of the courts of the French courts: the blocking of means of transportation or supplies, earthquakes, fires, storms, floods, lightning , termination of telecommunications networks or difficulties specific to the external telecommunications networks to customers.
Article 19: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under a law, regulation or after a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
Article 20: No Waiver
The failure of either party not to claim a breach by the other party to any one of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement involved.
Article 21: Title
In case of difficulty in interpretation between any of the titles at the head of clauses, and any one of clauses, the titles will be declared nonexistent.
Article 22: Applicable Law
These general conditions are subject to French law. This is for the fund rules as to the rules of form. In case of dispute or complaint, the consumer should first contact the company DESMO-RACING to find an amicable solution. Any dispute relating to the contract will be the courts of Marseille.
Article 23 Data Protection
The information requested from the consumer are required to process the order and will be provided to contractors of the company DESMO-RACING involved in the execution of this command. Consumers can write to the company DESMO-RACING whose coordinates are within the terms and conditions contained within the website, to oppose such disclosure, or to exercise rights of access, rectification against information concerning and contained in the files of the company DESMO-RACING as provided by law of January 6, 1978.
Article 24: WARNING
Unless otherwise specified in the data sheet, items sold on the site www.desmo-racing.com and its variations are products specifically reserved to the motorcycle racing, not approved by the Motorcycle manufacturers and insurers. Reserved for use on closed circuit, unauthorized open road! The installation of these items might be likely to lose the warranty and could be used by some insurance not to cover certain losses. It is your responsibility to declare to your insurer anything not original mounted on your vehicle. Our company assumes no liability whatsoever, regarding the questioning of a manufacturers warranty for a mechanical or electronic, and any loss of insurance coverage.
This warning is particularly true for preparations and reprogramming of housings (maps).